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Stores & orders
J.Crew
Company websitejcrew.com (opens in a new tab)
Customer Service Number
Company-published numberUS order assistance
1-800-562-0258TOLL-FREEUS
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Toll-free in the stated region. Mobile airtime or international charges may apply.
The Briar Review is an independent directory. We are not J.Crew’s customer-service team. Listed numbers belong to the named provider; we do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH
A little preparation helps
The next step with J.Crew depends on what you need and who handled the original transaction. The documented telephone purpose is us order assistance. Use a private provider channel for account and transaction information.
- Read the seller name on the receipt before choosing a number.
- Have the purchase date, product and order reference beside you.
- Obtain the seller’s return instructions before sending anything back.
PUBLISHED CONTACT ROUTES
Choose the right department
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READER EXPERIENCES
Your experience with J.Crew
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