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Stores & orders
JCPenney
Company websitejcpenney.com (opens in a new tab)
Customer Service Number
Company-published numberJCPenney customer service
1-800-322-1189US
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The Briar Review is an independent directory. We are not JCPenney’s customer-service team. Listed numbers belong to the named provider; we do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH
A little preparation helps
For an enquiry about JCPenney, this record brings together the documented ways to reach the business. The documented telephone purpose is jcpenney customer service. The business decides which requests it can handle through each channel.
- Read the seller name on the receipt before choosing a number.
- Have the purchase date, product and order reference beside you.
- Obtain the seller’s return instructions before sending anything back.
PUBLISHED CONTACT ROUTES
Choose the right department
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READER EXPERIENCES
Your experience with JCPenney
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