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Stores & orders
Macy's
Company websitemacys.com (opens in a new tab)
Customer Service Number
Company-published numberMacys.com customer care
1-800-289-6229USDaily 8 am–10 pm Eastern
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The Briar Review is an independent directory. We are not Macy's’s customer-service team. Listed numbers belong to the named provider; we do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH
A little preparation helps
Use the Macy's reference below to identify a company channel and its stated purpose. The documented telephone purpose is macys.com customer care. The Briar Review publishes the reference; enquiries go directly to the company.
- Read the seller name on the receipt before choosing a number.
- Have the purchase date, product and order reference beside you.
- Obtain the seller’s return instructions before sending anything back.
PUBLISHED CONTACT ROUTES
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