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Stores & orders
New Balance
Company websitenewbalance.com (opens in a new tab)
Customer Service Number
Company-published numberUS customer service
1-800-595-9138USMonday–Friday 9 am–9 pm; Saturday 9 am–6 pm Eastern; closed Sunday
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The Briar Review is an independent directory. We are not New Balance’s customer-service team. Listed numbers belong to the named provider; we do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH
A little preparation helps
New Balance contact record: compare the published options before starting your enquiry. The documented telephone purpose is us customer service. The Briar Review publishes the reference; enquiries go directly to the company.
- Read the seller name on the receipt before choosing a number.
- Have the purchase date, product and order reference beside you.
- Obtain the seller’s return instructions before sending anything back.
PUBLISHED CONTACT ROUTES
Choose the right department
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