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Stores & orders
Step2
Company websitestep2.com (opens in a new tab)
Customer Service Number
Company-published numberConsumer service and replacement parts
1-800-347-8372USMon–Fri 8am–5pm ET
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The Briar Review is an independent directory. We are not Step2’s customer-service team. Listed numbers belong to the named provider; we do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH
A little preparation helps
Find the source behind each Step2 contact here, together with the purpose assigned to it. The documented telephone purpose is consumer service and replacement parts. Follow the original source if you need the latest opening hours or contact instructions.
- Read the seller name on the receipt before choosing a number.
- Have the purchase date, product and order reference beside you.
- Obtain the seller’s return instructions before sending anything back.
PUBLISHED CONTACT ROUTES
Choose the right department
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READER EXPERIENCES
Your experience with Step2
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