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Stores & orders
Zales
Company websitezales.com (opens in a new tab)
Customer Service Number
Company-published numberCustomer service
1-800-311-5393USMon–Fri 9am–7pm ET; Sat 10am–6:30pm ET
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The Briar Review is an independent directory. We are not Zales’s customer-service team. Listed numbers belong to the named provider; we do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH
A little preparation helps
Begin a conversation with Zales by selecting the route appropriate to your account, purchase or reservation. The documented telephone purpose is customer service. An entry identifies a business without implying that it endorses this publication.
- Read the seller name on the receipt before choosing a number.
- Have the purchase date, product and order reference beside you.
- Obtain the seller’s return instructions before sending anything back.
PUBLISHED CONTACT ROUTES
Choose the right department
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READER EXPERIENCES
Your experience with Zales
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