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Stores & orders
Zappos
Company websitezappos.com (opens in a new tab)
Customer Service Number
Company-published numberCustomer service (US)
1-800-927-7671US24 hours a day, 7 days a week
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The Briar Review is an independent directory. We are not Zappos’s customer-service team. Listed numbers belong to the named provider; we do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH
A little preparation helps
Find the source behind each Zappos contact here, together with the purpose assigned to it. The documented telephone purpose is customer service (us). The business decides which requests it can handle through each channel.
- Read the seller name on the receipt before choosing a number.
- Have the purchase date, product and order reference beside you.
- Obtain the seller’s return instructions before sending anything back.
PUBLISHED CONTACT ROUTES
Choose the right department
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READER EXPERIENCES
Your experience with Zappos
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